DISPATCHES and ABSTRACTS
TalkingScientist

GC LAC Starter: Load, Auth, Cache (Implicit, Browser)

Abstract:
The GC LAC Starter: Genesys Cloud Load, Auth, Cache is a lightweight, browser-only base for rapid
Genesys Cloud Platform API prototyping. It removes authentication friction so you can start building POCs immediately.
LAC performs three jobs in order: it loads the Genesys Cloud JavaScript SDK, it performs OAuth 2.0 Implicit Grant authentication, and it caches the token for reuse.
No Node, no frameworks, no secrets in the browser.

TalkingScientist

Manifesto of Mild Contempt

TalkingScientst

This lab exists because “best practices” are usually invented on the spot by the most confident person in the meeting.
Every week I’ll dissect one: queue logic, IVR myths, and heroic tales of someone insisting that “AI” is a strategy.
No opinions. Only packets, math, and caffeine measured in milligrams.
Every “modernized IVR” is a legacy script with contouring.
Science still works, even in customer experience.
You’ll see code, design, and sarcasm held together with coffee and hubris.
Welcome to the Lab. Lab coats on. Sharpen your pencils. I’mma give you a learnin’